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      <image:title>PRESS - Improving Digital Inclusion for Visually Impaired People Using AWS with Vision Ireland - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Improving Digital Inclusion for Visually Impaired People Using AWS with Vision Ireland - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Improving Digital Inclusion for Visually Impaired People Using AWS with Vision Ireland - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Scaling Claim Specialisation With Conversational AI and Amazon Connect - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Scaling Claim Specialisation With Conversational AI and Amazon Connect - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Scaling Claim Specialisation With Conversational AI and Amazon Connect - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Cation Consulting Unveils Its Specialized Call Center to Assist Enterprises Leveraging Amazon Connect. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>PRESS - Transforming Crew Control Operations In Large Enterprises with Amazon Connect and Conversational AI - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.parly.ai/conversationengine</loc>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE</image:title>
      <image:caption>Parly Assist - The world’s smartest conversation engine</image:caption>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE - Parly Assist can be used wherever the customer interacts with your business:</image:title>
      <image:caption>Handle frequently asked customer service questions Enable customers to check on their account, track deliveries, or amend orders through a ‘conversational’ interface Support purchases through any common communication channel</image:caption>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE</image:title>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE</image:title>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE</image:title>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE</image:title>
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      <image:title>VOICE &amp; CHATBOT CONVERSATION ENGINE - Part Of An Integrated Customer Communications Platform</image:title>
      <image:caption>Parly Assist is one element of the Parly Engage Communications platform. Parly Engage provides an entire ecosystem around the Parly Conversational AI engine and supports: Single view of all comms across all channels AI ‘suggested responses’ provided within the dashboard for agents Intelligent load balancing and distribution of queries based on the skills and experience of individual agents Detailed cross channel analytics and performance metrics</image:caption>
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      <image:title>HOME - Deliver outstanding, natural, customer interactions with conversational AI</image:title>
      <image:caption>Parly manages customer journeys from start to finish, in any channel and any language</image:caption>
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      <image:title>HOME - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>HOME</image:title>
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      <image:title>HOME</image:title>
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      <image:title>HOME</image:title>
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      <image:title>HOME</image:title>
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      <image:title>HOME - Parly Engage: An Integrated Customer Communications Platform</image:title>
      <image:caption>Parly is easy to integrate in any environment. But in greenfield sites Parly Engage provides a complete comms platform supporting: Single view of all comms across all channels AI ‘suggested responses’ provided within the dashboard for agents Intelligent load balancing and distribution of queries based on the skills and experience of individual agents Detailed cross channel analytics and performance metrics</image:caption>
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    <lastmod>2019-10-04</lastmod>
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      <image:title>LIVECHAT ENGAGEMENT PLATFORM - Parly Engage: Optimise every interaction, across every channel, in any language, with a single integrated platform.</image:title>
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      <image:title>LIVECHAT ENGAGEMENT PLATFORM - AI Agent Assistance</image:title>
      <image:caption>Parly Engage  gives your agents live on-screen help and suggests possible ‘answers’ that can be added to any conversation through rapid shortcuts. We do that by reading and understanding the content of each query or request and locating the right response and sharing it in the dashboard.  Your agents only need to check that response is correct and then add it to the conversation. As a result, fewer agents can handle more interactions in less time. Simple.</image:caption>
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      <image:title>LIVECHAT ENGAGEMENT PLATFORM - Intelligent And Customisable Routing</image:title>
      <image:caption>Parly Engage handles every interaction, across every channel. As a result it can be configured to route specific interaction types to specific individuals - so that customers are always speaking to a domain expert. Parly can also intelligently route conversations to contact centres and individuals, using multiple factors (as specified by the organisation) when choosing exactly where to send any given interaction. By doing so, you can ensure minimal wait times, and the best possible responses for customers.</image:caption>
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      <image:title>LIVECHAT ENGAGEMENT PLATFORM - Detailed Cross Channel Analytics</image:title>
      <image:caption>Parly Engage delivers maximum visibility across the entire customer interaction landscape. It provides detailed analytics that can help improve not just customer service but ever aspect of the business See which tasks or questions pose challenges for users Identify which channels are popular - for which topics and interactions Spot emerging challenges in product or service quality Measure agent performance easily</image:caption>
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      <image:title>LIVECHAT ENGAGEMENT PLATFORM</image:title>
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      <image:title>LIVECHAT ENGAGEMENT PLATFORM</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571329978797-EHZIKBGGOFNPMKCJS25W/Logo_footer.png</image:loc>
      <image:title>COMPANY</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1637533027117-0NL0S0SBKSL76IJ9JTIB/GBAT-Logo.png</image:loc>
      <image:title>COMPANY - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1572465157173-13B6Z1UE1C7O76FC4AC4/David.png</image:loc>
      <image:title>COMPANY</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571745897367-FNUSYLFYBCJVHV2ZAEY7/Alan-K.png</image:loc>
      <image:title>COMPANY</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571745913130-DT47ZQ2VJF3Q16QQ3O9R/Larry.png</image:loc>
      <image:title>COMPANY</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1580770730831-6TV18PO77N3O8NYBL48J/ndrc-web.png</image:loc>
      <image:title>COMPANY</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1580770765111-OXSGAO5P8XBTZTF4TT1W/ei-web.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571681372299-O7TXZA8J6CA32PZ9U9ML/ryanair-web-300.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/8845ad4b-56e2-41fe-a06c-3749a67654f8/template-123.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/465f61f3-b381-47eb-b7dc-258dfc6b9ca4/template-ncbi.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1580768442039-QCL6LICMHMSSE6GIOP8Z/malta-web-300+copy.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571681372303-1VQWEZOT156I76WPU20K/communicorp-web-300.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571681372394-4FURKTDNWHAAPNIMLNXJ/Gaa-web-300.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/ef8d1cf9-b32e-433b-9454-ca79978488ca/template-lauda.png</image:loc>
      <image:title>COMPANY</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/media-resources</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2022-02-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1571329925278-IAS54NMNJFF6GV72RXIC/parly-logo-white.png</image:loc>
      <image:title>RESOURCES</image:title>
      <image:caption>Changing The Conversation</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/insurance</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591025715225-ZD76VOCUU5TDSCJPONIQ/man-in-black-holding-phone-618613.jpg</image:loc>
      <image:title>PARLY FOR INSURANCE - Conversational AI is becoming the industry norm</image:title>
      <image:caption>Unfortunately, human customer service agents can only attend to a finite number of inquiries in a working day. This is where conversational AI steps in. Parly is capable of holding thousands of customer conversations per minute which drastically reduces the pressure on their human counterparts, freeing live agents to handle some of the customers more difficult problems. 64% of internet users say 24-hour service is the best feature of chatbots. Companies will save 2.5 billion customer service hours using conversational AI by the end of 2023. Conversational AI, will have a highly disruptive impact on insurance claims management, leading to cost savings of almost $1.3 billion by 2023, across motor, life, property and health insurance, up from $300 million in 2019</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591026693977-AJKRPEZUVVD4KI2SHFAS/man-with-headphones-facing-computer-monitor-845451.jpg</image:loc>
      <image:title>PARLY FOR INSURANCE - Business Continuity</image:title>
      <image:caption>Covid-19 has changed the way many organisations will do business in the future. Business continuity planning is essential and the risk of an organisation loosing or reducing its contact centre or customer services staff through Covid-19 is now a reality. Parly is designed to phase in high volumes of customer conversations immediately. A recent example with one of our large customers saw a 10- fold increase in traffic, from tens of thousands of queries per day to hundreds of thousands of queries per day, in 24 hours due to a Covid-19 event.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/features</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-16</lastmod>
  </url>
  <url>
    <loc>https://www.parly.ai/higher-education</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1590966746761-J0BKS7ZQLUUB8CYIR3Q3/people-wearing-backpacks-1454360.jpg</image:loc>
      <image:title>FOR EDUCATION - Communication, information and service challenges exist for all parties with the campus and higher educational journey</image:title>
      <image:caption>“In the beginning of the semester there is so much chaos. Many students don’t know what to do next. Usually after you apply you’re on your own!” Freshman Student “My passion is in helping students to succeed and to grow, we face a tsunami of support and advising requests, some of which require information and others which require meeting in person.” Advisor</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591011445327-RXK6H6H5M2SFFN75F341/man-looking-outside-window-carrying-black-and-brown-backpack-1251861.jpg</image:loc>
      <image:title>FOR EDUCATION - Next Generation In Conversational AI</image:title>
      <image:caption>Parly provides contextually relevant content while supporting multiple languages and social channels and integrates with campus systems and direct access to campus resources as required. Feedback usage statistics and observations to provide meaningful data for campus business process and provide feedback to roadmaps As a student, it just works.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591013193537-899W7M0A8QQEALTMU912/three-persons-sitting-on-the-stairs-talking-with-each-other-1438072.jpg</image:loc>
      <image:title>FOR EDUCATION - Parly, A Trusted Campus Partner.</image:title>
      <image:caption>A collaborative set of expandable features, integrating traditional and social inbound and outbound communications with student administrative, academic and student living services, on channels and times students communication on. Forward thinking providing functional interactions to new services, channels and communications platforms. “Always Getting Smarter”, perpetually increasing in intelligence from user interactions &amp; campus guidance Flexibility for the institution to manage content, services and users, or bind with existing systems, unlocking value from existing investments.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/healthcare</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591034816807-C9QGVSUIAOLZ1BALOTJE/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR HEALTHCARE - A Medical professionals time has become evermore precious</image:title>
      <image:caption>Conversational AI offers strong potential for curated information. With Parly, the information can be customized to the needs and symptoms of the individual.  In operation with general practitioners, Parly is enabling patients to interact with health care services more efficiently through a combination of proactive conversational AI and integration with IVR systems.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591034625809-UUYC3V0PDFXZ1Y1D610K/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR HEALTHCARE - Embedded in the patient interaction process</image:title>
      <image:caption>Parly operates in the current covid-19 landscape to improve productivity while being overwhelmed by COVID anticipate calls related to mental health, domestic abuse and postponed elective procedures manage the volume of inbound consultations to a GP practice (as GP capacity decreases the length of time on hold for a patient becomes a challenge)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591035156306-JAE23NI3QH9LVIODJ8SI/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR HEALTHCARE - Conversational AI is becoming the industry norm</image:title>
      <image:caption>Unfortunately, human customer service agents &amp; healthcare front line workers can only attend to a finite number of inquiries in a working day. This is where conversational AI steps in. Parly is capable of holding thousands of patient conversations per minute which drastically reduces the pressure on their human counterparts, freeing healthcare workers to handle some of the patients more difficult problems. Healthcare Chatbots Market could achieve a valuation of USD 705.20 million by 2025 Healthcare Chatbots Market could grow with 21.10% CAGR during the forecast period of 2018 to 2023. Business Insider Intelligence estimates that up to 73% of healthcare admin tasks could be automated by Conversational AI, and the adoption of chatbots could save the healthcare, banking, and retail sectors $11 billion annually by 2023.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591026693977-AJKRPEZUVVD4KI2SHFAS/man-with-headphones-facing-computer-monitor-845451.jpg</image:loc>
      <image:title>PARLY FOR HEALTHCARE - Business Continuity</image:title>
      <image:caption>Covid-19 has changed the way many organisations will do business in the future. Business continuity planning is essential and the risk of an organisation loosing or reducing its contact centre or health services staff through Covid-19 is now a reality. Parly is designed to phase in high volumes of conversations immediately. A recent example with one of our large customers saw a 10- fold increase in traffic, from tens of thousands of queries per day to hundreds of thousands of queries per day, in 24 hours due to a Covid-19 event.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/travel</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-06-07</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/149755af-be31-448e-9e06-c2414e9121e2/amazonconnectdeliverybadge.png</image:loc>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/149755af-be31-448e-9e06-c2414e9121e2/amazonconnectdeliverybadge.png</image:loc>
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    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1705071882734-VJUWNDA6RYJ2TV6DHO1L/ryanair-corp-1-small.jpg</image:loc>
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    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/telco</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1592002180241-BY6MQ0YSJSH9U1PDIZWG/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR TELCOS - Conversational AI Helping to Ensure Business Continuity</image:title>
      <image:caption>Covid-19 has severely disrupted business operations across the globe. The pandemic has forced enterprises across verticals to re-examine their business continuity plans and find ways to leverage technology to mitigate the impact of this disruption. This has resulted in a significant impact on the Telecom sector as much of the global workforce has been forced to work from home. Telecommunication companies are focusing on increasing network resiliency and reliability for the consumer while also investing in automation to serve their customers and ensure business continuity.  Organisations including Telcom Providers have lost staff and contact centres due to Covid-19, Parly, a next generation cloud based, multi-lingual, omni-channel and AI driven Conversational AI platform, is positioned to ensure business continuity by providing customer self-service through automating almost instant responses to customer queries.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591644618267-IVCXMIPP9DRHYC7LAIQ1/group-of-people-reading-book-sitting-on-chair-711009.jpg</image:loc>
      <image:title>PARLY FOR TELCOS - Enhancing Customer Service</image:title>
      <image:caption>Using Parly Assist, Telecoms companies can implement real-time, intelligent, complementary support for their extensive customer base supporting multiple languages across traditional, social and messaging channels. Telecoms companies can enhance the customer’s experience by offering 24/7 support and reduce low complexity queries in order to free up Customer Care agents to spend more time answering more complex queries. In the event that full automation doesn’t satisfy the customer’s needs, Parly Assist can automatically hand the query over to Parly Engage where an agent can take over the conversation and be prompted with relevant responses supported by the sidecar AI.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1592002647550-CFB9927O0YVNKO0LFWWW/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR TELCOS - Scaling Support</image:title>
      <image:caption>Implementing Parly Assist can contribute to automating up to 80% of customer care queries while handing over to Parly Engage reduces agent customer interaction time by up to 30%. This results in significant savings in customer service while also providing the ability to scale up for business growth or times of crisis.  Typically scaling up is expensive and time consuming, but with Parly this becomes a simple exercise, scaling up in minimum time with no additional agents required. Parly enables an organisation to engage with greater numbers of customers and prospects during a surge in communications potentially turning a crisis into an opportunity.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591645879729-15HSU5JYZE9N45OW0DQS/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR TELCOS - Game Mechanics in the Customer Journey</image:title>
      <image:caption>Parly has introduced gamification in the customer/agent journey, transparently driving customer engagement through positive interactions and measurement of customer feedback. With Agent success driven by Positive Customer Feedback Positive Team Lead Feedback Internal Competition &amp; Speculation Engagement results in increasing CSAT and NPS. Everyone Wins.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/utilities</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591814208650-QEOFGHA6Q13F6PSSFHLI/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR UTILITIES - The Benefit of Automation and Conversational AI</image:title>
      <image:caption>Due to highly competitive energy markets many Utility companies are experiencing high churn rates. Furthermore, with disruptive players entering the utility industry, todays business models as such are under pressure. However, utilities are well positioned to benefit from better customer communications as they reach right into the home and have direct access to their customer on a daily basis through their use of heating, lighting, water and waste systems. Parly provides automated communications between the customer and the utility across multiple channels including phone, email web, facebook, twitter and smart speaker channels, Alexa and Google Assistant, on a 24x7 basis.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591810850428-KALZX5VCI7UUAY4I8C6N/woman-sitting-on-the-floor-while-using-her-laptop-4050294.jpg</image:loc>
      <image:title>PARLY FOR UTILITIES - Utilities – Multi-channel Home Automation</image:title>
      <image:caption>Cation is an authorised Alexa Skill Agency and has developed numerous skills for Alexa and Google Assistant. As of 2019, there were an estimated 3.25 billion digital voice assistants being used in devices around the world. Forecasts suggest that by 2023 the number of digital voice assistants will reach around eight billion units – a number higher than the world’s population.   As home automation becomes easier to use and more affordable, utilities have a real opportunity to engage their customers through conversational AI by integrating their services with smart heating, lighting, water and waste management devices. This enables customers to better manage the cost of their utility usage, communicate with the utility and create loyalty between the customer and utility, hence reducing churn.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591811273149-EOXJBW4NJGZTFZ5XEQ75/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR UTILITIES - CRM Integrations</image:title>
      <image:caption>Utilities, by their nature tend to have many legacy systems supporting their customers but they are also in the digital transformation process of upgrading to new digital platforms. Parly actively assists this transition through custom integrations and supporting a substantial number of out-of-the-box CMS integrations including: Zendesk, Salesforce, Remedy, Jira, Service Now. Parly also supports common identity providers (IDP), including Active Directory, Amazon, Google, Facebook, Twitter, OpenID Connect.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591645879729-15HSU5JYZE9N45OW0DQS/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR UTILITIES - Game Mechanics in the Customer Journey</image:title>
      <image:caption>Parly has introduced gamification in the customer/agent journey, transparently driving customer engagement through positive interactions and measurement of customer feedback. With Agent success driven by Positive Customer Feedback Positive Team Lead Feedback Internal Competition &amp; Speculation Engagement results in increasing CSAT and NPS. Everyone Wins.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/parly-for-sports</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-06-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1592933933066-3SMJVQ2K1J8M5BIBY9SD/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR SPORTS - Connect to your fans, directly.</image:title>
      <image:caption>Through multi-channel conversational AI, sports brands have the opportunity to enhance fan engagement by delivering digital and audio content in the form of regular updates. Content is made available on demand across social channels including twitter and facebook as well as smart speaker devices Alexa and Google. Fans can access updates wherever and whenever they want by requesting their desired content over their preferred channel.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1592934065988-BY9BWSPUQ63K8RDJBDES/group-of-people-reading-book-sitting-on-chair-711009.jpg</image:loc>
      <image:title>PARLY FOR SPORTS - Multi-channel Fan Experience</image:title>
      <image:caption>Sports brands now have the opportunity to chat and provide updates to their fans 24x7 in multiple languages on-season or off season. 80% of people are on their phones while watching sports. By introducing Parly, sports brands are where their fans are and can unlock the full potential of Parly’s conversational AI capabilities and discover new fan insights, increase ticket and merchandise sales and improve fan engagement. Put fans first by providing great quality content and information in line with the way the modern supporter wants it – on demand.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591645879729-15HSU5JYZE9N45OW0DQS/image-asset.jpeg</image:loc>
      <image:title>PARLY FOR SPORTS - Game Mechanics in the Customer Journey</image:title>
      <image:caption>Parly has introduced gamification in the customer/agent journey, transparently driving customer engagement through positive interactions and measurement of customer feedback. With Agent success driven by Positive Customer Feedback Positive Team Lead Feedback Internal Competition &amp; Speculation Engagement results in increasing CSAT and NPS. Everyone Wins.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.parly.ai/contact-centre-intelligence</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2022-05-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1591644419790-EKPQOEJONNM1PCJGTKLE/group-of-people-reading-book-sitting-on-chair-711009.jpg</image:loc>
      <image:title>AWS CONTACT CENTRE INTELLIGENCE PARTNERS</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5d94b4ecf9ea197e645ab557/1610038772105-RJIIPAFEKSZ07ODQUTJO/image-asset.jpeg</image:loc>
      <image:title>AWS CONTACT CENTRE INTELLIGENCE PARTNERS - Leverage Your Existing Investment</image:title>
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      <image:title>Get Started - Relationship with You</image:title>
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